Just a Gwai Lo

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A Year of Races

Sun, 06/28/2015 - 19:26

The Couch-to-5k program got me started running, which carved out time to listen to podcasts, and inspired by the runners in my Twitter timeline I ran my first 5k race, the 2014 Scotiabank a year ago this weekend. For the 2015 event, I set two goals for the same race: run a personal best 1 kilometre over the course of the race, and run a best overall for a 5k. I achieved both, and would have done even better if it weren't for a heatwave.

Published by Richard on June 28th, 2015

A Year of Races

Sun, 06/28/2015 - 19:26

The Couch-to-5k program got me started running, which carved out time to listen to podcasts, and inspired by the runners in my Twitter timeline I ran my first 5k race, the 2014 Scotiabank a year ago this weekend. For the 2015 event, I set two goals for the same race: run a personal best 1 kilometre over the course of the race, and run a best overall for a 5k. I achieved both, and would have done even better if it weren't for a heatwave. Read more about A Year of Races

Published by Richard on June 28th, 2015

Customer Care Experiences from the Other Side: Company A

Tue, 06/23/2015 - 13:00

First in a series on customer care as seen through the eyes of someone who’s done support but is a frequent consumer of support as well.

Published by Richard on June 23rd, 2015

Customer Care Experiences from the Other Side: Company A

Tue, 06/23/2015 - 13:00

First in a series on customer care as seen through the eyes of someone who’s done support but is a frequent consumer of support as well. Read more about Customer Care Experiences from the Other Side: Company A

Published by Richard on June 23rd, 2015

Series Introduction: Customer Care Experiences from the Other Side

Tue, 06/09/2015 - 17:22

My desire as a power user to get what I want from software is always tempered by my days in the early 2000s as an Internet trainer, the mid-2000s doing customer support at Bryght (the Drupal-powered hosted service, not the online furniture retailer), and, maybe to a lesser extent doing client work in the early 2010s at OpenRoad and Chapter Three. Those experiences gave me insight into the possibilities and limitations software companies face in delivering customer and client happiness. Read more about Series Introduction: Customer Care Experiences from the Other Side

Published by Richard on June 9th, 2015

Osoyoos

Tue, 05/26/2015 - 18:57

Photos of my trip to the Okanagan Valley during the Memorial Day long weekend. Read more about Osoyoos

Published by Richard on May 26th, 2015

Using Siftlinks and IFTTT to Aggregate Links From Your Twitter Timeline Into a Slack Channel

Fri, 05/15/2015 - 01:03

Combine 4 different services to get links from your Twitter timeline posted to Slack. Read more about Using Siftlinks and IFTTT to Aggregate Links From Your Twitter Timeline Into a Slack Channel

Published by Richard on May 14th, 2015

Bare-Bones Sports Alerts in Slack

Mon, 04/13/2015 - 02:56

Instructions on how to get specialized sports alerts in Slack using Twitter. Read more about Bare-Bones Sports Alerts in Slack

Published by Richard on April 12th, 2015

Introducing Slack-Twitter

Wed, 03/25/2015 - 01:45

Do you like Slack? Do you like Twitter? Would you like to use Twitter in your Slack? Read more about Introducing Slack-Twitter

Published by Richard on March 24th, 2015

My 2014 in Books

Thu, 01/15/2015 - 13:30

I only got to 17 books read in 2014, falling short of the 25 I set out to read. Read more about My 2014 in Books

Published by Richard on January 15th, 2015

Just a Gwai Lo Now Powered by Drupal 7

Tue, 12/09/2014 - 16:30

This blog is now powered by Drupal 7. I’m redirecting some content that Drupal 7 wouldn’t handle to my archive site thanks to the Rabbit Hole module. (Assuming DNS has propagated to you, my SkyTrain Explorer journal should be a live and well, along with some link-blog posts and other whatnots.) This is also going to be a test of the Vinculum module's support of Webmention, since my site powered by Known supports it out of the box. Some related links can be found on the post in question. Read more about Just a Gwai Lo Now Powered by Drupal 7

Published by Richard on December 9th, 2014

2014 Eastside Culture Crawl

Mon, 11/24/2014 - 03:42

My photos and memories of walking around East Vancouver taking in the yearly arts and crafts festival. Read more about 2014 Eastside Culture Crawl

Published by Richard on November 24th, 2014

Hot Talks at Hot Art Wet City: Eastside Culture Crawl Artists Speak

Fri, 11/14/2014 - 01:40

Tonight, at Hot Art Wet City, a wee little studio on Main & 6th Ave., I heard from several artists talk about their work and how they do it. Read more about Hot Talks at Hot Art Wet City: Eastside Culture Crawl Artists Speak

Published by Richard on November 13th, 2014

We Can Explore an Endlessly Generated World Freely

Tue, 10/21/2014 - 22:22

John Crowley: “To live at once in a time recoverable by a particular sacred calendar and also by a time without qualities, counted as it passes, involves a sort of mental doubling that is perhaps comparable, in the richness it grants to thought and feeling, to growing up bilingual: two systems, each complete, funny when they collide, each supplying something the other lacks, bearing no command to choose between them. Read more about We Can Explore an Endlessly Generated World Freely

Published by Richard on October 21st, 2014

Vancouver Design Week Bike Tour

Fri, 09/26/2014 - 00:28

As part of Vancouver Design Week 2014, a senior urban designer from the City of Vancouver took us on a 3 hour bike tour of Vancouver's architecture. We started in Olympic Village, made our way north on the seawall to Chinatown, then rode through Gastown to the convention centre, after which we biked to Stanley Park and then to Third Beach, ending at Mole Hill. Read more about Vancouver Design Week Bike Tour

Published by Richard on September 25th, 2014

Alternatives to the Best Way to Discover a Strange City

Wed, 08/06/2014 - 18:00
Published by Richard on August 6th, 2014

Two Weeks of Ingress

Mon, 07/28/2014 - 17:47

While leaving a BBQ celebrating a friend's 50th birthday party, Richard Smith's tweet pointing out the Ingress app had been released for iOS flowed through my stream. For the last two years, owners of Android-based Internet communicators have been playing the GPS-enabled, location-based massively mouthful role-playing game. Read more about Two Weeks of Ingress

Published by Richard on July 28th, 2014

Monday Morning Meeting: Issue #6

Mon, 06/16/2014 - 14:00

Links randomly selected from the stuff I saw the previous week. Social issues and technology; a procedurally generated video game makes a big splash at E3; a surprisingly insightful review of a web series; and an autobiographical critique of Modernism. Some links are from longer than a week ago.

Published by Richard on June 16th, 2014

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